Support Training Consulting Feature Sponsorship Jump Start
Basic guidance via Q&A, or SLA-based support with guaranteed response times
Learn from the experts and gain hands on experience
Architecture & code reviews, guidance and implementation of prototypes or turnkey applications
Have a new, supported feature added instead of building it yourself
Combine services for the most effective project ramp-up
Learn More > Learn More > Learn More > Learn More > Learn More >
Please Note: All of the services discussed on this page are available for developers using any of the SmartClient and Smart GWT licenses (LGPL included). For brevity, the term SmartClient is used below to represent the entire Isomorphic Software product line. Smart GWT is a fully supported product of Isomorphic Software for which commercial licensing is available.


Support

Supporting an enterprise-class solution like SmartClient means understanding and supporting the complete software stack - from database to browser - as well as understanding the full life cycle of enterprise software.

"Cheat sheet" approaches don't work, and people who understand only part of the picture can give useless or even catastrophically bad advice.

Instead, meaningful developer support means access to the consultants who build SmartClient-based applications every day, and access to the engineers who built SmartClient itself.

This is what we deliver: unlimited access to Isomorphic's expertise and the ability to get your problems solved.

Choose the support plan that's right for you

Basic Enterprise Premium
Note: All support plans are unlimited with a guaranteed maximum response time.
Best for startups and small companies who want to get help and advice from the SmartClient support team.
Best for mid-sized teams who require quicker response time guarantees and on-demand hot fixes.
Best for larger teams in enterprises creating mission critical applications that require a guaranteed quick response and phone support for show-stopper and production issues.
Team Size Small/Solo Medium Large
Designated Contacts 1 2 4
Access to Product Roadmap Public Only Review Feedback
Priority Forum Support
Phone Support/Remote Assistance Yes, for show-stopper and production issues
Maximum Response Time 3 days 8-48 hours (severity dependent) 4-24 hours (severity dependent)
On-Demand Hot Fixes
Access to Interim and Beta Builds Public only
Price: Contact Us Contact Us Contact Us



Training

Upcoming online courses

Price is per-attendee
Thu, Fri, Mon, Sept 11-15 (PDT) 3 Days Introduction to SmartClient

Course Description

Close
Student feedback

"The training was excellent... we were in awe of Paul's technical ability, he just seems to know everything."

- Northrup Grumman

Introduction to SmartClient
This 3-day course provides a thorough introduction to using SmartClient

  • Java/JavaScript and CSS Prerequisites
  • Installation & Deployment
  • SmartClient Class System
  • UI Components
  • Data Binding
  • Developer Tools
  • Data Integration
  • Metadata Management
  • Optional Modules
  • Client-Server Communication
  • Event Handling
  • Basic Branding
  • Extending UI Components
  • Performance
  • Animation
  • JPA, Hibernate, SQL Connectors
  • Custom Server Data Integration

The “Introduction to SmartClient” online course spans a weekend (Thursday, Friday and Monday) to allow time for you to try out what you have learned, and be able to ask more informed questions on the final day. It is held during USA West Coast office hours (PDT).

$2,350 USD Register Now
Thu, Fri, Mon, Oct 2-6 (PDT) 3 Days Introduction to Smart GWT

Course Description

Close
Student feedback

"The training was excellent... we were in awe of Paul's technical ability, he just seems to know everything."

- Northrup Grumman

Introduction to Smart GWT:
This 3-day course provides a thorough introduction to using Smart GWT

  • Java/JavaScript and CSS Prerequisites
  • Installation & Deployment
  • UI Components
  • Data Binding
  • Developer Tools
  • Data Integration
  • Metadata Management
  • Optional Modules
  • Client-Server Communication
  • Event Handling
  • Basic Branding
  • Extending UI Components
  • Performance
  • Animation
  • JPA, Hibernate, SQL Connectors
  • Custom Server Data Integration

The “Introduction to Smart GWT” online course spans a weekend (Thursday, Friday and Monday) to allow time for you to try out what you have learned, and be able to ask more informed questions on the final day. It is held during USA West Coast office hours (PDT).

$2,350 USD Register Now
Oct 14-23 (CET) 6 Evenings Introduction to SmartClient (Europe)

Course Description

Close
Student feedback

"The training was excellent... we were in awe of Paul's technical ability, he just seems to know everything."

- Northrup Grumman

Introduction to SmartClient (Europe)
This 6-evening course provides a thorough introduction to using SmartClient. The course outline is shown directly below. For a detailed agenda, click the View SmartClient Detailed Agenda link underneath.

  • Java/JavaScript and CSS Prerequisites
  • Installation & Deployment
  • SmartClient Class System
  • UI Components
  • Data Binding
  • Developer Tools
  • Data Integration
  • Metadata Management
  • Optional Modules
  • Client-Server Communication
  • Event Handling
  • Basic Branding
  • Extending UI Components
  • Performance
  • Animation
  • JPA, Hibernate, SQL Connectors
  • Custom Server Data Integration

The “Intro to SmartClient (Europe)” is held from 4-8pm CET on 6 evenings: Tue 14th - Thurs 16th, and Tue 21st - Thurs 23rd. This schedule is intended to best accommodate European participants, although we welcome attendees from all timezones (note that these classes are held in the US morning time). The schedule includes several no-class days to allow personal time to try out what you have learned, and be able to ask more informed questions in the final couple of evenings.

$2,350 USD Register Now
Nov 18-26 (CET) 6 Evenings Introduction to Smart GWT (Europe)

Course Description

Close
Student feedback

"The training was excellent... we were in awe of Paul's technical ability, he just seems to know everything."

- Northrup Grumman

Introduction to Smart GWT (Europe)
This 6-evening course provides a thorough introduction to using Smart GWT. The course outline is shown directly below. For a detailed agenda, click the View Smart GWT Detailed Agenda link underneath.

  • Java/JavaScript and CSS Prerequisites
  • Installation & Deployment
  • UI Components
  • Data Binding
  • Developer Tools
  • Data Integration
  • Metadata Management
  • Optional Modules
  • Client-Server Communication
  • Event Handling
  • Basic Branding
  • Extending UI Components
  • Performance
  • Animation
  • JPA, Hibernate, SQL Connectors
  • Custom Server Data Integration

The “Intro to Smart GWT (Europe)” is held from 4-8pm CET on 6 evenings: Tue 18th - Thurs 20th, and Mon 24th - Wed 26th. This schedule is intended to best accommodate European participants, although we welcome attendees from all timezones (note ​that ​these ​classes ​are ​held ​in ​the ​US ​morning ​time). The schedule includes several no-class days to allow personal time to try out what you have learned, and be able to ask more informed questions in the final couple of evenings.

$2,350 USD Register Now

Private courses tailored to your needs

Each team is different, and each one has different skill sets and needs. Rather than give you a cookie cutter training program, we work with you to build the curriculum that's right for you.

Your team learns exactly what it needs to get started building cutting edge applications. Start with the Introduction to SmartClient course, and then add additional one day modules to fill out your knowledge base.

Customize your training even further by having Isomorphic Software engineers create a prototype of your application, and then use the prototype as part of the training materials. There is no better way to learn how SmartClient best practices apply to your project than to see it done by an expert.




Curriculum Description

Introduction to SmartClient / Smart GWT:
This 3-day course provides a thorough introduction to using SmartClient

  • Java/JavaScript and CSS Prerequisites
  • Installation & Deployment
  • SmartClient Class System (SmartClient Only)
  • UI Components
  • Data Binding
  • Developer Tools
  • Data Integration
  • Metadata Management
  • Optional Modules
  • Client-Server Communication
  • Event Handling
  • Basic Branding
  • Extending UI Components
  • Performance
  • Animation
  • JPA, Hibernate, SQL Connectors
  • Custom Server Data Integration

Additional Training Modules:
Complete your training program by adding any of the below modules.

  • WSDL Web Services & SOA Integration: Connecting to WSDL web services in a SOA and using XML Schema as UI metadata.
  • SmartClient Analytics & Charting: Adding interactive Analytics and Charting into your applications using the SmartClient Analytics module.
  • SmartClient Skinning & Branding: Learn to use SmartClient's simplified skinning and branding capabilities to create a completely custom look and feel for your company.
Contact Us Contact us to set up your training today. Training sessions can be done on site at your location or via web conference; you decide which works best for your team.



Consulting Services

Isomorphic has been delivering SmartClient-based Ajax RIA applications for Fortune 500 companies since 2001. No other company has more experience building complete business applications in the modern Ajax RIA architecture.

Cut your development time and reduce risk by making SmartClient gurus part of your team. Wherever you are in your development cycle, it pays to bring Isomorphic's expertise on board. Get help with best practices, legacy upgrade planning, optimization, issue resolution, or just add a SmartClient expert as a full-time team member.

Fast track a new project by having Isomorphic build a prototype of part of your application, so you can see how SmartClient best practices apply to your unique requirements. For an even bigger boost, combine this with training and use the completed prototype as supplementary training materials.

Need an application done yesterday? Because our consultants actively participate in the design of SmartClient itself, they know exactly how it's meant to be used. Whether you need to recover from a botched project or need to address a new opportunity ASAP, Isomorphic is the right partner for time critical projects.


Ask about Isomorphic's Architecture Review service

An Architecture Review from Isomorphic is an extremely inexpensive way of avoiding costly, career-limiting mistakes.

Your team may be starting on a six month effort that should really only take a week, or building a major new feature that will shortly be a built-in capability of the platform.

Beyond reviewing your overall approach, an Architecture Review can provide guidance for tackling your next few challenges, reveal powerful framework features you didn't know were available, or help plan your future development around Isomorphic's roadmap.

In short, Isomorphic's Architecture review program is an invaluable, no-brainer insurance policy for your project's success.


Contact us


Feature Sponsorship

Does SmartClient meet every requirement you have but one? Don't let a small feature gap force you to use another solution that is inferior overall. Isomorphic can deliver feature enhancements to SmartClient that meet your specific requirements and your specific deadlines.

Sponsored features come complete with professional documentation and running samples, and are supported like any existing SmartClient functionality. Isomorphic bids aggressively on SmartClient enhancements, offering reduced rates for enhancements that broadly apply to other customers.

For any general-purpose functionality you would otherwise build and maintain yourself, feature sponsorship is a highly cost effective way to shorten your project schedule and reduce the amount of code you maintain.

Sponsors can even request a mention in the official release announcement! Contact us today about sponsoring the development of SmartClient features.

Contact us


Jump Start

For a quick jump-start, we highly recommend having an Isomorphic consultant build the first few screens of your application, then having a training session in which we use the prototype as additional training materials.

Our experience is that there is no better way to learn SmartClient than to go through an example of exactly what you want to build, constructed according to SmartClient best practices.

Contact us to get started today.




Contact us
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